Petellow is specialized in Pet Toys!

Petellow is a Chinese supplier of pet toys focused on creating and manufacture of toys for dogs and cats.

The Brand Story

Kemai International Trading Co., LTD has been conduction manufacturing for more than 10 years. We have been producing house wares before. By the year 2015, we found that the demands of pets products was increasing continuously and we decided to get into it. Our sales force, designing team, sourcing team and production team work closely to carry it out. And now, we have had our own brands, our own designed products. And we have established good relationship with clients leading in the pet products industry.

Petellow is the brand owned by Ningbo Kemai International Trading Co., ltd, which is a Chinese supplier of cat toys and dog toys.

When a pet starts living with a family, the family members are the whole world that the pets have.  They are the fellows of pets. And this is the reason we name our products as Petellow. We are dedicated to develop and manufacture toys for cats and dogs to give them health, fun and happy life. Our first concern is about the health of pets. The raw material of cat and dog toys that our company developed and produced is safe grade. The structure of cat and dog toys will be considered safe to them as well firstly. And then, we will ask whether the toys attractive to the pets parents and the pets.

In the future, we hope we can develop more innovative toys for cats and dogs. And we hope we can do more to care about the lives of our 4 legs friends!

Our Team

petellow team

Petellow Advantages

Design and Custom

Design and Custom

We design, produce and assemble the goods in our own factory. We focus on developing more new items bringing health and happy to our loved pets. Our designers spend a lot of time to observe and play with cats and dogs. They know the real needs of pets. Combination of function, fashion and individuality is the main principle of our unique designs.

Eco-friendly Materials

Eco-friendly Materials

Environmental sustainability is big topic all over the world. Well we care about the environment. We only choose eco-friendly materials to produce the goods. And most of the materials are recyclable. Discharge of noise, dust, sewage is under strict control. We follow the local rules strictly during our production process. It is our responsibility to protect the environment.

Factory and Warehouse

Factory and Warehouse

Our factory has 3000 square meters for production and 2000 square meters for warehouse. The whole production process of pet toys will be finished in our own factory. It helps us to control the quality and delivery time for our clients by our precise workflows. And the enough inventory space guarantees that we can make on time delivery for our clients.

Delivery Time

Delivery Time

We understand that delivery time is one of the most important issues for business. Our factory is close to Ningbo airport and ocean port. The transportation is very convenient. Our normal production time is 30 days. However, if there is any urgent order, we have special handling mechanism to make sure that we can meet the client’s requirement of delivery time.

Factory Overview

petellow factory

FAQ

1. What is the production time?

The standard production time is 35 days. It may be different based on different quantities.

2. Do you accept OEM/ODM?

Yes, we accept OEM/ODM. We have our designing team and we are willing to work with you to customize the products.

3. What is the warranty of the pet toys?

The warranty time of the pet toys is one year. We can provide free replacement if there is any damages or broken of goods during transportation.

4. Do you have any social audit?

Yes, our factory has BSCI and Sedex 4 Pillar audit.

5. Do you have any quality control system?

Yes, we are ISO9001 certified. And we have clear quality control guideline in the production process.

6. What kind of material do you use for the production?

We only use safe material to produce our products. The products are no harm to cats, dogs and human beings.

7. Do you have your own shops overseas?

We currently supply to the importers, wholesalers and retailers to client all over the world. We haven’t open up our own store yet in other countries.

8. Are all products produced in your own factory?

Most pet toys are produced in our own factory. Well, we are also working with subcontractors for some items we could not produce. We design all of our products.

9. Do you have any after-sales support?

Yes, our after sales team will follow up with the client to solve the problems.

10. How many new products can you develop each year?

We currently introduce 20-30 new designs to the market. And we are keeping improving and bringing more news products for pets.

Certificates and Reports

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